Support
We’re here to help you get the most out of BarIQ.
Contact us
Email us any time and we’ll get back to you as soon as we can — usually within one business day.
Get help inside the app
The fastest way to reach us is right inside BarIQ. Open the More menu and tap Get Help to start a conversation — you’ll get answers immediately, and anything that needs a person is passed straight to our team.
Common questions
I didn't get my invite or login email
Check your Junk or Spam folder first — invites do send. If it’s not there, email us and we’ll resend a sign-in link to the right address.
How do I reset my password?
On the sign-in screen, tap Forgot your password? and we’ll email you a reset link.
How do I scan an invoice?
Open Invoices and tap the camera, then photograph the invoice upright with the whole page in frame. BarIQ reads the items, pack sizes, and prices for you.
Why does an item show a red “review” alert?
It’s not an error — it’s a to-do. When an import can’t finish an item on its own — the price is missing (or $0), the category couldn’t be determined, or the price looks like a case price landed in the per-bottle field — the item is flagged so a person can confirm it. Open the item: the fields that tripped the flag are outlined in red. Fill them in, hit Save, and the alert clears itself.
Who can use BarIQ?
BarIQ is provided to your restaurant or hotel group. If you need an account or access to a property, ask your manager or contact us below.